Sportytrophy - How orders are processed

How orders are processed at sportytrophy.com

1. After orders are placed online and payment via debit / credit card is received a confirmation email is sent.

2. Orders are then processed the following working day excluding weekends.

3. General engraving of a trophy, assuming that it is in stock can take upto 2 working days.  Larger orders may be considerably longer.

4. Items are checked for shipping which is normally 3 days after payment.

 

Important Note: We take great care to ensure our sportytrophy engraving services and products meet certain standards.  They should not be scratched or damaged upon delivery to you.  If you have received or are unsatisfied with our product and / or service within 7 days we will offer a full refund or replacement.  We do not accept liability for spellings as they are entered by our customers online and we do not have a refund policy on this. So please be extra careful when writing text, making sure you check the text for spelling and grammar if necessary.

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